The decision to employee a private security association is not simple one. You are entrusting a company to handle the security of necessary individuals and property, and in some cases both. There are thousands of private security organizations out there. Unless you are an expert in the management, it is very easy for an organization to use your own avoidance against you, in how they market their facilities, while deftly ignoring mentioning anything which would show their management in such a way as to cost them a chance at agreement. Fortunately, you don’t have to say yes to the process completely closed eyes.
Create a List of Security Tasks
Before seeking the facilities of a Security Guard Services company, it helps to have a clear idea of what you require. Will you be requiring armed or unarmed protection? Uniform cleaning and maintenance can be elements in determining the quote you are given. Are they going to be managing an isolated site, such as a construction site in which they are shielding valuable equipment from theft, or are they going to be the presence at a shopping mall, where they represent your association “face” assuring clients that their security and safety is first priority? It helps to create a list of activities the guard will going to be perform, so that the contracting agency can best match their resources to suit those needs.
How Have They Represented Themselves?
There are a number of things that you will desire to understand regarding any kind of Security Guard Services Company. First, look at the management itself. Are you meeting them in their working area which are professionally appointed, or look like some sort of temporary rented apartment or small room? Are you making contact with them by phone call? Are they professional and friendly or high pressured, seeming to give the attention only towards their needs, rather than yours? Are the employee involved or detached, just “doing their job” when it comes to transferring your phone calls? Always remember, you are hiring this organization to represent yours in a serious function. How they run their occupation and treat their staff, may be a strong indicator as to how they possibly treat yours.
Ask for References
Don’t be shy or afraid to ask for references from current and past clients. Most professional firms, if they are confident with the quality of their facility, should be happy to provide you with all the information so that you can get in touch with them. Be wary of any attempts to discourage you from looking into this direction, as they may know something that they don’t want you to discover out. The “perfect” salesman in the designed suit in front of you, may have a well-designed and practiced sales pitch, and know how to show his company in the good light, but they cannot manage what their real-life customers possibly say. That said, it is reasonable to desire their co-operation if they believe in their facility.
Ask Plenty of Questions
Ask them about their experience in the industry, the number of workers they have and the average time staff has worked for them. High turnover may be a sign of poor pay or poor working conditions. All of these can affect the final results of your services. Inquire about their licensing and insurance, and the process to be followed, if you need to produce a claim against their management. Talk to local cop about their experience with the management and their guards. Ask about the guard training and certification activity, as well as the level and regularity of supervision. Finally, research their history of complaints by contacting the Better commerce Bureau. Using these tips, and trusting your instinct, should make it easier able to discover the correct Security Guard Services Company to fit your needs.